ForestAndArb Supply New Fleet Of Timberwolfs31st Jul 2019
We have proudly supplied a new fleet of chippers to g.a. butlers & sons!
Customer satisfaction, without doubt, should be any dealers priority, especially in this business. Yes profitablility is there, but a satisfied customer will come back time after time and become a valued client for years.
Back in 2018 we had a phone call from Stephen Butler of G.A Butler & Sons regarding prices of new Timberwolf chippers. We have worked with them previously over a number of years on Timberwolfs, and over the next few months the details of the proposal were tweaked and changed to suit, but between us and Luke we arrived at a figure that we could all work with. As a result, and with the help of Timberwolf themselves, we were delighted to deliver 4 brand new machines to the yard this week.
Ready to receive the new machines, I was met by Graham, Luke and his son, Ethan, three generations all eager to get to grips with the new machines and get them into their expanding fleet and out working. I asked Stephen to put a few words together about their experience of Timberwolf and ForestAndArb/WGM.
"Having started out in 1996 with a single 9” bearcat chipper, and owning numerous other brands of chippers over the years, we were converted to Timberwolf and wouldn’t buy any other make. The machines are completely suited to our firm as no nonsense, functional hard working and reliable tree munching machines! They really do work as hard as we do.
ForestAndArb/Winchester Garden Machinery are our preferred suppliers but we know that there are other people who can help us with the machines if necessary, due to the network of Timberwolf dealers. We have always been really pleased with the customer support offered by any number of local dealers. Whenever there is an issue with a machine the speed and efficiency with which it has been fixed and restored to the fleet has always instilled us with huge amounts of confidence. Richard Thomas at ForestAndArb/WGM has looked after us with the purchase of the current batch of machines, with great communication through the whole process. The decision to stay loyal to Timberwolf was an easy one thanks to Richard at ForestAndArb/WGM and the obvious great working relationship he has with the people at Timberwolf. Going to the Arb show this year and seeing the machines on the Timberwolf stand just confirmed what we already knew."
We just want to add a big thank you to G.A. Butlers for their business, and look forward to continuing our great working relationship with them going forward!
To speak to our team about Timberwolf Chippers if you are interested, please call us on 01962 857951, pop in-store, or email us on Sales@ForestAndArb.com where we will be happy to help!